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ServiceNow

make work, work better
Strategic Partners servicenow

iPSS is proud to join forces with ServiceNow to help you drive every part of your digital transformation. Built on the Now Platform, the ServiceNow product portfolio delivers IT, employee and customer workflows that matter. Our team at iPSS can help you bring these projects to life! Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Now Platform
Security Operations
HR Service Delivery
Customer Service Management
Intelligent Apps
IT Service Management (ITSM)
IT Operations Management (ITOM)
IT Business Management
Software Asset Management
Governance & Compliance

Now Platform

Knowledge Management

Increase self-service rates for customers and employees—and boost agent productivity with contextual knowledge, driven by machine learning...

Orchestration

ServiceNow® Orchestration automates IT and business processes for operations management. It includes Password Reset, Client Software Distribution...

CMDB

The ServiceNow® CMDB provides a single system of record for IT. When paired with ServiceNow Service Mapping, the CMDB becomes service‑aware...

Integration Hub

Digital workflows often involve many diverse apps, platforms, and data. IntegrationHub enables anyone—developers, IT generalists, and process...

Workflow

In the new normal, everyone needs a smarter way to workflow. Activate your organization to scale up quickly, maintain business continuity...

Service Portal

Software applications are the foundation to workplace productivity, but these tools are only as valuable as the number of employees who use them...

Service Catalogue

Provide employee services backed by workflows and automation. How to Create a Consistent Service Catalogue to deliver an Optimal...

Performance Analytics

Put the power of data into the hands of the stakeholders and subject matter experts who are responsible for successful service delivery...

Visual Task Board

A faster, easier way to work. Visual Task Boards turns any list into a Kanban‑like task board, offering an intuitive, graphical alternative for working...

Mobile

Mobile consumer apps enable you to connect with friends, hail a ride, or order takeout food—with just a few taps or swipes. Now get work...

Virtual Agent

Make it easy for employees and customers to resolve issues quickly and get what they need, when they need it, with an enterprise...

Security Operations

Security Operations

Identify, prioritize, and respond to threats faster. ...

Vulnerability Response

ServiceNow® Vulnerability Response helps organizations respond faster and more efficiently to vulnerabilities, connect security and IT teams...

Security Incident Management

Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow® Incident Management...

HR Service Delivery

HR Service Delivery

Improve productivity by streamlining the employee service experience with intelligent workflows. Deliver the right experience...

Case & Knowledge

Stop relying on inefficient processes and tools, like email and spreadsheets, to provide service to your employees. ServiceNow® Case...

Onboarding & Transitions

Deliver great employee experiences and accelerate productivity...

Customer Service Management

Customer Service Management

Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle, and back offices together...

Field Service Management

Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers.

Intelligent Apps

Intelligent Apps

Automate, optimize, and empower everyone to build workflow applications.

IT Service Management (ITSM)

IT Service Management (ITSM)

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps...

Incident Management

Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow® Incident Management...

Change & Release

With ServiceNow® Change and Release Management, you can transform your change managers into change enablers...

Asset & Cost Management

Asset Management automates your IT asset lifecycles with intuitive workflows. Make informed decisions about asset capacity...

IT Operations Management (ITOM)

IT Operations Management (ITOM)

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps...

Event Management

Reduce event noise generated by monitoring tools by using predictive intelligence, such as machine‑learning techniques, to correlate events...

Service Mapping

Gain visibility into the IT infrastructure that makes up your business services. Accurate service maps use traffic‑based discovery...

Discovery

Get complete visibility into your on‑premises and cloud resources. Keep track of changes occurring within your on‑premises...

Orchestration

It’s hard to drive value across the business when you’re putting out fires and completing manual, error‑prone tasks. As much as you want to automate...

Cloud Management

Optimize operations and extend the power of the Now Platform® to accelerate your cloud strategy with an on‑demand service environment...

IT Business Management

IT Business Management​

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps...

App portfolio

Use information from the Service Graph™ to deliver a complete picture of your application portfolio to help you make faster decisions...

Demand Management

Centralize business and IT requests and streamline the investment process for new products, services, repairs, and enhancements....

Resources Allocation

Project and resource managers can create plans, request and assign staff to specific tasks, and track resource availability with Resource Management...

Agile Development

Enable your organization to plan, work, and realize the benefits of digital transformation and keep efforts aligned to strategy...

Test Management

Accelerate your digital transformation and get the most value from ServiceNow. Complete upgrades faster by automating slow, complex...

Software Asset Management

Software Asset Management

Software Asset Management (SAM) runs on a single-architecture platform, enabling faster outcomes...

Governance & Compliance

Governance & Compliance

Respond to risk in real time. Power your business with risk-informed decisions embedded i...
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