Job Description
iPSS inc., an Ottawa-based leading-edge Information Technology (IT) Cyber Security Company that prides itself on its ability to interpret a client’s vision and materialize it into fully functional and multifaceted solutions, is in need of a ServiceNow Developer to join one of our key delivery teams. We are looking for both consultants and FTE (full time employees) with exemplary character, consistency, and competence to join a growing team of professionals who share a passion for solving complex problems with technology-based solutions.
Do you have an extraordinary interest in ServiceNow and a system integrator company? Are you looking to join a rapidly growing team of IT professionals with a well demonstrated track record of success?
If you answered yes to these questions and are an enthusiastic ServiceNow developer, then iPSS inc., who has a strategic partnership with ServiceNow, may have the ideal role for you.
Role:
As a ServiceNow Developer you will be responsible for contributing towards the success of implementing, enhancing, and maintaining the ServiceNow application suite. Our vision of the ideal candidate is someone who has two to three years of demonstrated ServiceNow development experience, along with a passion for leading and collaborating with internal and external teams to create exceptional user experiences.
Responsibilities:
- Configuration and development on ServiceNow, with a focus on implementing ITIL processes
- Responsible for troubleshooting problems as reported by users
- Supports Web access and electronic messaging services and maintains a secure systems environment
- Communicates effectively with management and other members of the project
- Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration
- Creation of Web Service for data integration
- Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
- End-to-End Service Catalog development and complex workflows
- Applies innovative technical solutions to business and the application processes
- Defines and documents procedures for processes and workflows
- Works on multiple projects as a project team member
Ideally you have:
- Bachelor’s degree in Computer Science, IT, related field, or equivalent education/work experience
- 2 – 3 years’ experience in ServiceNow including development, configuration, integration, and implementation with an advanced knowledge of the platform
- ServiceNow Certified Implementation Specialist Certification, ServiceNow Certified Application Developer Certification, and ServiceNow Certified System Administrator Certification are a plus
- Hands on experience with implementations and/or migrations to the ServiceNow platform
- Proficient in JavaScript, Java, and HTML
- Experience integrating third-party software and APIs with ServiceNow using REST and SOAP
- Proven track record of accurate task breakdown/estimation, unit testing, and delivering on time and in scope.
- Field of interest/background in Cyber Security is considered an asset
- Bilingualism is a strong asset
The attitude we are looking for:
- Diligent in ensuring the path to completion is clearly understood, while remaining open to revisions and alterations along the way.
- Excellent communication skills and a strong personal commitment to quality service
- Always has more than one path to completion – or the steps to identify one – at the ready.
- Embraces the unknown as a learning opportunity and always finds a way to push a project forward, even with a lack of information.
- Resolute to the face of change and instead uses it as an opportunity to collaborate and brainstorm stronger solutions.
- Work seamlessly and in transition between teams, embracing their individual working styles, perspectives, personalities with varied skill levels.
- Actively engages with teammates and stakeholders to ensure they are included in discussions and decisions.
- Feels a personal responsibility to take ownership over a project and overcome any deterrents that may stand in the way.
- Thoughtful problem solver who considers the solution – and its impact – from multiple perspectives.
- Ability to work remotely and with remote resources as needed
Conditions of Employment:
- Canadian Federal Government Secret Security Clearance – Must hold a minimum Secret Clearance or the ability to obtain.
iPSS inc. offers a competitive compensation package for all FTE, professional development, and a positive work environment. This is a great opportunity to be at the heart of a growing company.
We thank all candidates in advance for their interest, however only those being considered will be contacted. If interested, please submit your résumé.